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The Royal Audit Authority is adopting a specific time frame
for issuance of Audit Clearance Certificate to the Civil Servants. This
is done to suit administratively for both the service provider and
recipient that is by minimizing rush and waiting time of the applicants
and it would also enable the Royal Audit Authority to pay much needed
attention with faster and efficient delivery of service. The following
time frames and procedures for processing of applications for the Audit
Clearance Certificate (ACC) are hereby adopted:
(a)
The
Audit Clearance Certificate (ACC) application forms in original duly
completed in all respect and applicants with clear record shall be
issued within 48 hours under normal circumstances from the receipt of
the applications;
(b)
All
applications shall be processed on the first come first serve basis i.e.
on the basis of diary number;
(c)
Applications received on the last working day of the week shall be
issued by the first working day of the following week provided that
conditions in (a) above are met;
(d)
Applications rejected shall be returned/notified immediately i.e. not
later than the following working day; and
(e)
Organizations should submit applications forms with all requisite
information of the applicants in their own letter heads for facilitating
rapid identification and processing of application for the Audit
Clearance Certificate.
Mail Receipt
Section:
Receipt of applications for the Audit Clearance Certificate
should be promptly recorded in order of receipt of Mails in the RAA.
All applications received should be forwarded to the Follow-Up
Division as per the time frame given in the table below:
|
Time of
Receipt of applications by Mail Receipt Section |
Applications submission to Follow-Up Division |
Time
of submission to Follow-Up Division |
|
(i) 09.00 to 12.00 hrs |
Same day |
13.30 hrs. |
|
(ii) 12.00 to 14.00 hrs |
Same day |
16.00 hrs |
|
(iii) 15.00 to 17.00 hrs |
Following day |
10.00 hrs |
Follow-up
Division:
The Follow-Up Division shall verify the relevant records in
the Royal Audit Authority and the applications shall be forwarded to
the Audit Clearance Section as per the time frame given in
the table below with their dated signature and remarks (acceptance
or rejection):
|
Time of
receipt of applications by Follow-Up Division |
Application submission to Audit Clearance Section |
Time
of submission to Audit Clearance Section |
|
(i) 10.00 hrs |
Same day |
16.00 hrs |
|
(ii) 13.30 hrs |
Following day |
10.30 hrs |
|
(iii) 16.00 hrs |
Following day |
13.30 hrs |
Audit Clearance
Section:
The Audit Clearance Section on receipt of
applications from Follow-Up Division shall process and issue
the Audit Clearance Certificate as per time frame given in the table
below:
|
Time of
receipt of application by Audit Clearance Section |
Application submission to Mail Dispatch Section
|
Time of
submission to Mail Dispatch Section |
|
(i) 10.30 hrs |
Same day |
16.00 hrs |
|
(ii) 13.30 hrs |
Following day |
10.30 hrs |
|
(iii) 15.00 hrs |
Following day |
12.00 hrs |
The Audit Clearance Section shall return the rejected
applications to Mail Dispatch Section as per the above time frame
duly assigning the reasons for the rejection.
Mail Dispatch
Section:
The Mail Dispatch Section shall ensure that the approved
Audit Clearance Certificate is recorded in the Register maintained
for the purpose in order of receipt from the Audit Clearance Section
and dispatched numbers are duly assigned.
All Audit Clearance Certificate approved during the day and
received by it are recorded in the Register on the same day.
The Audit Clearance Certificate collected from the RAA by
the representatives of the agencies/individual concerned are
delivered properly with name and dated signature of the recipients.
The Audit Clearance Certificate dispatched directly to
agency/individual through post shall be under a standard cover
letter.
The rejected applications shall also be dispatched within
24 hours to the relevant Organizations duly assigning the reasons
for the rejection in a standard form designed for the purpose.
This shall come into effect from 1st October
2006.
( Ugen Chewang )
Auditor
General of Bhutan
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